Ep 52: Creating structure in a little bit of chaos

Ep 52: Creating structure in a little bit of chaos

Today, our guest is Allison K. Summers, Executive Director and Chief Staff Executive of Zonta International. She is a global business leader, an author, and a sought-after speaker, and the former president of the American Marketing Association. In this episode, she shares with us some of the challenges and opportunities involved with leading an international organization …

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Ep 51: Is Your Organization Leading or Lacking? Advantages of the AMC Approach

Ep 51: Is Your Organization Leading or Lacking? Advantages of the AMC Approach

Our guest for this week, Kim Robinson, President of Frontline Co., talks to us about the type of associations that benefit most from support by a management company and the advantages of this approach. She also shares her insights on how association business models are changing and the most important technological development for associations.

Ep 50: Advancing Educational Programs to Increase Value for Members

Ep 50: Advancing Educational Programs to Increase Value for Members

Our guest this week is Elizabeth Lepkowski, Chief Learning Officer at the American Academy of Clinical Endocrinology. She has also served as director of education at the American Society of Anesthesiologists and e-learning manager at the American College of Chest Physicians. Today, she shares her thoughts on education in the association industry and how programs …

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Ep 49: A Customer-Centered Approach in a Crowded Market

Ep 49: A Customer-Centered Approach in a Crowded Market

In today’s business landscape, technology enables digital transformation at warp speed. A customer-centered approach is critical to combat challenges as members expect you to cater to their individual preferences. Our guest for this week, Patrick Dorsey, EVP Marketing at Impexium, shares with us the new face of membership management and how to deliver intuitive and …

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Ep 48: Crafting a Winning Member Engagement Strategy in the Digital Age

Ep 48: Crafting a Winning Member Engagement Strategy in the Digital Age

Our guest for this week is Amanda Kaiser, a member engagement specialist and also an author and sought-after speaker who has presented in many prominent association venues. Recently, Amanda partnered with Matchbox Virtual Media to co-create the Virtual Networking Incubator and she shares what they discovered in that project. She also talks about the collaboration …

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Ep 47: What Do I Want to be Famous For Within My Association?

Ep 47: What Do I Want to be Famous For Within My Association?

This week’s guest is the IrishmanSpeaks Conor Cunneen, a keynote speaker and a consultant whose mission is to improve people, performance, and productivity with a smile! Conor walks us through strategies to ensure a great customer experience and how leaders should think about employee engagement. His great sense of humor on addressing challenging topics such …

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Ep 46: Preparing for the Future with Strategic Foresight

Ep 46: Preparing for the Future with Strategic Foresight

Disruptions will happen throughout history. The big question is, are you and your organization ready?  Our guest for this week is Robin Champ, a Senior Trainer and Consultant at LBL Strategies, focusing on strategic foresight and strategy management. She’ll walk us through on how we can integrate foresight in our strategic planning, looking for signals …

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Ep 45: Adopting Opportunities to Grow Workplace Culture

Ep 45: Adopting Opportunities to Grow Workplace Culture

How will you describe the culture in your workspace? Jamie Notter, Co-Founder and Culture Strategist at PROPEL and a 30-year veteran in the association space, talks to Sherry about how workplace culture is the biggest source to differentiate yourselves as an organization and as an employer.    

Ep 44: Focusing on Culture to Recruit and Retain the Right People for Your Association

Ep 44: Focusing on Culture to Recruit and Retain the Right People for Your Association

Having the right people is critical for any organization’s success. In today’s business landscape, the competition for recruiting and retaining talent has been extremely fierce. Bridget Walsh, Chief Operating Officer of the Emergency Nurses Association, shares the challenges and opportunities in attracting and retaining the right talent for her association – with flexibility and adaptability …

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Ep 43: Creativity and Innovation Set the Stage in Turbulent Times

Ep 43: Creativity and Innovation Set the Stage in Turbulent Times

Fear of the unknown is quite common, and doing things differently from how it used to be triggered a lot of hesitation in the association management industry. This week’s guest, Vivian Abalama, IOM, CAE, shares how her organization harnessed innovative solutions amid the pandemic as it shifted its focus to having more opportunities for mentoring, …

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